Help technically skilled people become steady, confident leaders of people.
WHO IS THIS FOR?
This program is designed for commercial and residential building and construction leaders.
This includes:
- Foremen and leading hands
- First-time supervisors and emerging leaders
- Site supervisors and superintendents
- Senior tradespeople responsible for others
- Leaders supporting apprentices or less experienced workers
Keystone approved
Eligible building and construction businesses may be able to access up to 80% funding support.
Program structure
- 4 full-day workshops
- delivered one per month
- in-person across Tasmania
- cohort size: 8–20 participants
“It’s been the most rewarding and challenging training I’ve done, it has the potential to change the culture,
Keep it up — I wish I had done this course 10 years ago."
— Kent,
Team Leader, VOS Group
WHY UPSKILL?
In building and construction, retention is shaped by the day-to-day experience of work on site.
That experience is heavily influenced by frontline leadership.
Most businesses already invest in technical capability. What is often missing is support for supervisors and site leaders to lead people well under pressure.
When that gap remains, common issues show up:
- unclear communication
- poor follow-through
- reactive leadership
- conflict that lingers or escalates
- overfunctioning and burnout
- inconsistent standards across the team
This program helps close that gap.
“What I’ve learned is that retention is not HR its how people experience my leadership. Every person is human before they are useful and when we forget that, things spiral.”
— Harry, Site Supervisor
Tasbuilt
What the program covers
The program develops leadership from the inside out — beginning with how leaders manage themselves under pressure, then how they communicate with others, and finally how they shape the culture around them.
1. Leading Self
Building steadiness, self-awareness and confidence under pressure.
Participants learn to recognise their own pressure patterns, manage time and energy more effectively, use authority well, and lead with greater clarity rather than reactivity.
Includes:
- DiSC Leadership Style
- iEQ9 Enneagram Report + Debrief
2. Leading Others
Improving communication, delegation, feedback and difficult conversations.
Participants build practical skills for communicating clearly, addressing issues earlier, delegating with confidence, and adapting their leadership style to the person and situation in front of them.
3. Leading Culture
Creating better standards, stronger accountability and healthier team rhythms.
Participants learn how to set expectations, strengthen follow-through, run better meetings, build trust, and create practical rhythms that support productivity, accountability and team culture.
Optional add-on
Better Conversations Every Day
an optional peer-support lab designed to help participants embed the learning into everyday workflow and build a stronger peer coaching culture across the organisation.
This 8-hour add-on supports shared language, earlier repair, better psychosocial safety, and ongoing practical accountability after the workshops end.
“I have far better communication with both my current direct reports… feel more confident they understand what I want from them, and in turn they can ask me things without feeling I don’t understand them."
— Matt, Supervisor
VOS Group
WHAT'S REQUIRED?
Participants
- Attendance at 4 full-day workshops
- Participation in 2 short support touchpoints (online or in-person)
- Willingness to apply the learning between sessions
Organisations
- Support participants to attend fully
- Reinforce follow-through between workshops
- Back practical leadership growth, not just course attendance
This approach helps the learning last beyond the workshop room.
What this changes on site
Participants leave better able to:
-
Set expectations clearly
-
Communicate with confidence and less reactivity
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Hold standards with respect
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Delegate without micromanaging
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Address issues earlier
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Improve handovers, meetings, and follow-through
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Build trust, accountability, and steadiness in the team
About Ben Pangas
Ben brings the pragmatism and industry experience of a tradesman, the empathy of an accredited counsellor, and the rigour of a master’s-trained coach.
With more than 20 years of experience helping individuals and teams grow, he supports leaders with real responsibility for people, culture, and performance.
Ben’s work helps leaders move beyond technical competence and grow the capacity to lead people well under pressure. Combining practical leadership development, coaching, and reflective practice, he helps leaders strengthen clarity, communication, accountability, and relational maturity in the moments that matter most.
He has worked across construction and other people-intensive sectors, and is known for creating grounded, honest spaces where leaders can engage the real challenges of leadership and turn insight into practical change.
Register Your Interest in the Keystone-Approved Upskilling Leaders Program
Outcomes in Real Organisations
Case-studies of what organisations have gained when leadership formation becomes part of how they grow leaders.
Mining
Six-month developmental leadership program (multi-cohort)
- Majority rated the program 9–10/10 overall (2025 evaluation).
- 100% rated 1:1 coaching as Excellent.
- Reported impact: stronger self-awareness under pressure, more constructive conflict, improved wellbeing and relationships.
Yard Leadership
Six-month program for current & emerging yard leaders
- Cohort average across eight outcomes: 3.94/5.
- Confidence as a leader of people: 2.5 → 4.0 (+1.5 uplift).
- Strongest gains (avg 4.25/5): responsibility without blame, understanding stress patterns, performance conversations.
Statewide Leadership Team
Six-month Upskilling Leaders (workshops + 1:1 coaching)
- ~90% rated the workshops very relevant/very clear/very good (or higher)
- ~90% said coaching improved leadership capacity and wellbeing.
- Reported shifts: calmer responses under pressure, clearer feedback, better conflict conversations, stronger delegation.